A Summary of Doug McMaster and John Klockenkemper on Cloud Service Providers

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The article states a key challenge for IBM i organizations is not accessing public cloud infrastructure, but knowing who should design, manage, and take accountability for it. While hyperscalers like AWS and Azure provide scalable infrastructure, they largely leave responsibility for security, operations, cost control, and governance to the customer.  This creates gaps for IBM i teams, which often lack the cloud-native skills and operational model required to manage hybrid environments effectively.

A cloud service provider (CSP) such as CloudSAFE is a critical partner that bridges this gap by delivering expertise, governance, accountability, and integrated operations across on-premises and cloud platforms. Ultimately, the focus shifts from choosing cloud platforms to selecting a partner who can own outcomes, manage complexity, and align cloud strategy with business and compliance needs—ensuring cloud adoption delivers value without disrupting the stability of IBM i systems.

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